Tettra. Thanks to online forums, you can ask or answer questions. The problem with some is that you have to keep answering some questions over and over. That is because some people assume their question wasn’t asked. Thankfully, Tettra has a Q&A section that allows you to store questions and answers. That means people can get their questions answered without needing to type questions.

Who is Tettra for anyway? It is for organizations that want to make training easier. Remember, your trainees will have some questions after the training is over. All you will need to do is ask them to join the platform. Now that you understand how it works, we should identify its features and pricing below.

Markdown Support

When you type, going back and forth between your keyboard and mouse can get annoying. To reduce this inconvenience, Tettra has markdown shortcuts such as block and inline formatting. They format your text while you type.

Users can also upload their written text for formatting. The platform supports .docx, .html, and .md files. Sometimes, Tettra may be unable to upload your work. In that case, try breaking the file into smaller files or removing any animated GIFs.

Slack Integration

Experts always answer questions from their employees on various platforms. Sometimes, the responses they give get trapped in email or lost in Slack. Fortunately, Tettra assembles all questions from Slack or other platforms in one place. As the queries get addressed, your team gets notified. Your workers can even read your posts as you type.

Thanks to the integration, you can find existing knowledge in Slack or request answers from teammates without leaving with Slack commands. Instead, you can use Tettra’s commands in any Slack channel.

Secure Hosting

There is nothing as scary as data loss online. You could be doomed if your data falls into the wrong hands. Fortunately, Tettra backs up your files daily. Even if you were to lose your data, you could retrieve it within an hour. Another way you can keep your files safe is by exporting them as HTML.

Tettra is hosted on Heroku, one of the safest platforms you can ever use. Each application on Heroku runs in its isolated environment, which limits interaction with other applications. If such interaction were to occur, there would be stability and security issues.

Pricing

If you have a small team of 10, the appropriate plan would be Starting. You do not pay any amount at all. Since it is affordable, you will not access features such as Slack, Zapier, MS Teams, and API Access. Also, in terms of storage, each user gets only 1GB.

An organization with up to 250 users can consider the Scaling plan. As its name implies, it is for organizations looking to scale team knowledge. Each user pays $8.33 per month. In this plan, you will get unlimited storage and access to features absent in the Starting plan.

Lastly, organizations can get the Enterprise plan. It is ideal for companies with administrative needs and hands-on support. You will pay $16.66 per month and get most features that Scaling offers. The difference is that Enterprise allows you to get customer support through a phone call, while the other two are strictly by live chat.

Conclusion

Employers can put an end to answering repetitive questions thanks to Tettra. While their team uses the platform to seek answers, employers can continue running the organization. When they have time, they can answer questions which alerts everyone. Since it is relatively cheap, there is no reason not to invest in Tettra. Soon, you will discover things running smoothly in the office after using it for some time.